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flydubai touches down in Krabi

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Becomes first UAE-based airline to offer daily flights to Krabi

flydubai’s inaugural flight has touched down in Krabi in Thailand, becoming the first UAE-based airline to offer flights to the popular holiday destination. The daily flights are operated via a short stop in Yangon, Myanmar and are codeshared with Emirates.

On board the inaugural flight was a senior delegation led by Sudhir Sreedharan, Senior Vice President, Commercial Operations (UAE, GCC, Subcontinent and Africa) at flydubai. Upon arrival, the aircraft was greeted by Somkuan Khanngern, the Vice Governer of Krabi, Attaporn Nuang-udom, the Director of Krabi Airport, Uthit Limsakul Director of Tourism Authority of Thailand (TAT) Krabi Office and Pichaya Saisaengchan, Director of Tourism Authority of Thailand (TAT), Dubai and Middle East Office.

“We are delighted to mark the inaugural of our new route to Krabi and to see our network grow further East”, said Sudhir Sreedharan, Senior Vice President, Commercial Operations (UAE, GCC, Subcontinent and Africa) at flydubai. “Over the past ten years we have shown our commitment to opening up underserved markets and enabling millions of passengers to travel to more places more often.  This new route will present more travel options for passengers from the UAE and beyond, while giving people from Thailand direct access to Dubai’s travel hub”, Sreedharan added.

flydubai has become the first carrier in the UAE to operate flights to Krabi and with the new daily service from the UAE, the GCC and those connecting from Europe and the USA on the Emirates network now have more options to explore Asia and the Far East. Passengers from Thailand have more opportunities to benefit from direct flights to Dubai and beyond.

Attaporn Nuang-udom, the Director of Krabi Airport said: “the opening of the new route (Krabi) is a great opportunity to promote and facilitate the connection between Thailand and the Middle East. Also, it is a good chance for enhancing tourism in Southern Thailand. Your dedication and support for the Thai travel market means a great deal to all of us. Thank you very much. “

Krabi is a popular holiday destination for beach goers and adventures alike. While limestone cliffs, dense mangrove forests and the famous Phi Phi Island will amaze nature enthusiasts, Krabi also offers activities like diving, hiking or exploring the Huay Toh Waterfall in Phanom Bencha National Park.

Pichaya Saisaengchan, Director of Tourism Authority of Thailand (TAT) Dubai and Middle East Office said, “we are pleased to have flydubai launch its new route to Krabi, which is illustrative of the UAE being the most comprehensive market for inbound tourism from the Middle East, as well as the largest. Last year, Thailand welcomed nearly 200,000 visitors from the UAE, both Emiratis and residents, and we anticipate that the new flydubai route will further enhance visitor numbers between the two countries. As well as providing convenient access for travellers, the new link will be great opportunity to explore Thailand’s off the beaten path islands and scenic beach resorts in the hidden-gem of the Andaman sea.”

For the full timetable and fares, visit:

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marhaba expands global footprint; adds four airport lounges to its network

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marhaba, dnata’s airport hospitality brand, announced further expansion of its international network. The airport services provider will significantly increase the global capacity of its airport lounges by expanding one of its flagship lounges in Dubai (United Arab Emirates), and opening an additional facility in Geneva (Switzerland). The expansion of the UAE lounge will be completed next summer, while the new Swiss lounge is expected to open by the end of 2020.


marhaba has also announced that it would refurbish and rebrand existing dnata lounges at the airports of Geneva, Zurich (Switzerland) and Singapore, bringing all facilities in the company’s network under the same brand in the next two years.


Today’s announcements underline marhaba’s commitment to ensuring a memorable airport journey for passengers across the world. Offering quality airport services for over 28 years, marhaba’s customer-oriented team delivers excellent travel experiences for nearly three million passengers annually.


Shahab Al Awadhi, Head of marhaba Global, said: “We are thrilled to expand our global footprint and enhance our offering by opening, expanding and refurbishing marhaba lounges at some of the world’s busiest airports.


“Air travel experience has become more than just the in-flight journey. From the moment they enter the terminal, passengers are looking for quality services to improve their travel experience at the airports. Taking advantage of our global network and extensive experience in airport and catering services, we pride ourselves in offering a premium lounge product that has been designed to fully meet the needs of passengers of all travel classes. We look forward to welcoming even more travellers in our uniform marhaba lounges, providing the same service excellence to them across the globe.”


marhaba will provide a consistent brand experience, delivering the same excellent quality services for business and leisure travellers in all of its lounges. All facilities will offer comfortable seating, superfast Wi-Fi, and international buffet catering to a wide range of dietary requirements. Several lounges will also feature a quiet zone for relaxation, shower facilities and dedicated kids areas.


marhaba constantly improves its products and services to enhance customer experience. It has recently launched a new website, which is easy to navigate on all devices, including tablets and smartphones, allowing customers to quickly select their preferred product and make tailor-made bookings with only a few clicks. marhaba plans to add more functionalities to the website, including a personalization and recommendation engine.


marhaba, which means ‘welcome’ in Arabic, was launched in the UAE to help passengers arriving in or departing from Dubai International Airport. The popularity of meet & greet services has grown exponentially in line with Dubai’s growth as a major international travel hub, and marhaba has continually expanded its product offering with a growing list of services and extra options designed to make the passenger airport experience as comfortable as possible.


marhaba started to expand its global footprint in 2017 by opening new airport lounges in Karachi (Pakistan) and Melbourne (Australia). Since then, it has opened a new facility in Singapore and substantially increased the capacity of its airport lounges in Dubai. Including its new and rebranded lounges, marhaba will operate 13 departure airport lounges in five countries providing service excellence to over 2.6 million passengers annually with a team of over 800 customer-oriented employees.


The marhaba brand is part of dnata, one of the world’s largest air services providers. A trusted partner of over 300 airline customers, dnata offers ground handling, cargo and catering services at 127 airports in 19 countries.

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Emirates expects a busy travel period ahead of the holiday season

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Emirates expects a busy travel period ahead of the holiday season, starting from Thursday 12th December until Friday 20th December, with close to 300,000 Emirates passengers travelling from Dubai to destinations beyond.


The busiest time for departures from Terminal 3 will be on Friday 13th December with close to 40,000 passengers expected. Customers are reminded to check-in and arrive 3 hours early to the airport early to avoid any delays.


Passengers departing from Dubai can physically check in at the airport as early as 24 hours before flight departure, and are requested to check in no later than 2 hours prior to departure, regardless of class of travel. Customers who check in less than 60 minutes prior to their scheduled flight departure will not be accepted for travel. Customers can also check in online on their desktops or mobile devices from 48 hours to 90 minutes before flight departure.


In addition to online check-in services, Emirates also offers convenient car park check-in facilities. Customers can use these to check in and drop off their luggage. Alternatively, customers heading to Emirates Terminal 3 can choose to drop their luggage at one of the 46 dedicated bag drop counters in Economy Class or separate counters in First Class and Business Class from six hours to 90 minutes prior to departure. Families travelling with small children can use dedicated Family counters in Check in Zone 2.


After checking in, passengers are also advised to make sure they get to their boarding gate on time. Gates open 90 minutes before departure, boarding starts 45 minutes before each flight and gates close 20 minutes before departure. If passengers report late Emirates will not be able to accept them for travel. Check-in and gate closure timings will be strictly followed to ensure flights depart on schedule.


Close to 430,000 Emirates passengers are also expected to arrive into Dubai from 20 December until 30 December to celebrate the holidays and New Year period. Emirates passengers arriving into Dubai for the holiday celebrations can enjoy a seamless experience through DXB by using the smart gates to clear immigration quickly as well as pre-book the home delivery baggage service to reduce the wait time at the airport.

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dnata demonstrates excellence in safety; awarded IATA’s ISAGO Registration in Brazil

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dnata has marked an important milestone in its ongoing commitment to safety and security in Brazil. The International Air Transport Association (IATA) awarded dnata Brazil the IATA Safety Audit for Ground Operations (ISAGO) Registration, following the successful completion of a comprehensive audit of the company and its ground-handling operations at Guararapes–Gilberto Freyre International Airport (REC).

“We are delighted to be awarded IATA’s ISAGO Registration in Brazil,” said Ricardo Morrison, CEO, dnata Brazil. “Safety is a fundamental tenet of our operations. We are committed to achieving the highest industry standards, and consistently promote a safe culture through systematic processes, training and leadership communications. We continue to invest in our people, processes and technology to deliver world-class safety and services for our customers and their passengers.”

dnata provides ramp, passenger handling and security services to more than 30 airlines at 26 airports in Brazil. The company’s customer-oriented team in the country consists of over 4,000 local aviation professionals, who ensure the smooth operations of more than 220,000 flights a year.

ISAGO is an audit program for ground-handling companies serving airlines at airports covering the areas of organization and management, load control, passenger and baggage handling, aircraft handling and loading and aircraft ground movement. It offers benefits to airlines, ground handlers, regulatory as well as airport authorities. These include safer ground operations, fewer accidents and injuries, elimination of redundant audits, reduced costs, less damage and fewer audits, a uniform audit process and harmonized standards, improved safety oversight, harmonized auditor training and qualifications, improved quality standards, and enhanced understanding of high-risk areas within ground operations.

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Emirates Touches down in Mexico City

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Emirates celebrated the inaugural flight of its new daily service from Dubai to Mexico City via Barcelona. The Emirates Boeing 777-200LR touched down in Mexico City yesterday at 16:15 local time, marking the airline’s first passenger flight to Mexico.


Emirates flight EK255, with a group of VIP guests and media on board, was welcomed by Mexico International Airport with a water cannon salute.


Salem Obaidalla, Emirates Senior Vice President, Commercial Operations, Americas said: “We are excited to start a new chapter in Emirates’ history, offering a seamless connection between Dubai, Barcelona and Mexico City. We expect this service to generate high demand and enhance business, culture and leisure connections as well as boost tourism and commerce between these markets.”


“Emirates’ arrival in Mexico City via Barcelona yesterday is the culmination of a lot of planning and hard work. We would like to thank the authorities and our partners in both Spain and Mexico for their support of the new route and look forward to provide our unique product and award-winning service to travellers,” he added.


The aircraft deployed on the route is Emirates’ newly refurbished two-class Boeing 777-200LR which offers 38 Business Class seats in a 2-2-2 layout, and 264 seats in Economy Class. While the Business Class seats are in the same design and shape of Emirates’ latest lie-flat seats, they are now two inches wider for a more comfortable journey.


In addition, the new Business Class cabin features a social area – unique to the Boeing 777-200LR fleet. The mini lounge area features snacks such as crisps, sandwiches and fruit, as well as beverages for customers to help themselves to during the flight. Economy Class seats onboard the 777-200LR have also been refreshed to the latest colour palette of soft greys and blues. The ergonomically designed seats come with full leather headrests that have flexible side panels and can also be adjusted vertically for optimum support.


Customers in all classes can enjoy up to 4,500 channels of on-demand entertainment on ice with 600 movies, over 200 hours of TV, and thousands of music tracks every month. The aircraft is also equipped with Wi-Fi and Live TV across all classes.


The new 777 flight also offers up to 14 tonnes of cargo, opening up access to more global markets for Mexican exports such as avocados, berries, and other fresh produce. Emirates SkyCargo has been flying freighters to/from Mexico City since 2014 already and since April 2018 has carried over 33,000 tonnes of cargo on the route.


Mexico City is the largest city of Mexico and the most populous city in North America. Mexico’s capital is one of the most important cultural and financial centres in the Americas, accounting for nearly a third of the nation’s GDP. Located in the Valley of Mexico at an altitude of 2,240 metres, the city is famous for its historic centre known as Zocalo, a designated UNESCO World Heritage Site. Mexico City is also an important trade and industrial city, specifically in the automotive, medical supplies and pharmaceutical industries.


Dubai is also increasing in popularity with Mexican travellers with many attractive offerings including world-class shopping, eclectic architecture, and iconic landmarks including the world’s tallest building, The Burj Khalifa and one of the world’s largest malls – The Dubai Mall. Travelers enjoy visiting the city for its year-round sunshine, stunning beaches and fine dining options including Michelin star restaurants.


Nationals of Mexico, Spain and the UAE do not require visas to travel to any of the three countries and Emirates’ new daily service will allow travel between these destinations in style and comfort. Emirates flight EK 255 departs Dubai at 03:30 local time, arriving in Barcelona at 08:00 before departing again at 09:55 and arriving into Mexico City at 16:15 on the same day. The return flight EK256 departs Mexico City at 19:40 local time, arriving in Barcelona the next day at 13:25. EK256 departs once again from Barcelona at 15:10 bound for Dubai where it arrives at 00:45 the following day, facilitating convenient onward connections to numerous destinations in India, South East Asia and the Middle East.


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Emirates brings forward its fourth daily to Dhaka

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Decision driven by robust demand and healthy booking forecasts

Emirates is now set to launch its fourth daily service to Dhaka from 29 March 2020 instead of 1 June 2020, as announced earlier. The fourth daily will boost Emirates’ weekly services to Dhaka from 21 to 28, and will connect customers seamlessly across the airline’s global route network spanning six continents.


Ahmed Khoory, Emirates’ Senior Vice President Commercial West Asia & Indian Ocean said: “Since our announcement of Emirates’ planned fourth daily service to Dhaka, we’ve experienced healthy forward bookings and seen a significant uptake in demand for the service. It is a sign of the country’s strong economic growth, its allure as a trade and business partner globally, and Bangladeshi travellers’ desire to explore the world. All these factors have inspired us to bring forward our launch to 29 March 2020. The new service will benefit customers with a more varied and flexible schedule, as well as smooth and seamless connectivity to Europe, the Americas, Africa and the Middle East.”


The new service will be operated by a Boeing 777-300ER in a two-class configuration, featuring 42 Business Class and 310 Economy Class seats. This will add 280 tonnes of cargo capacity each way, every week. Emirates SkyCargo currently offers more than 800 tonnes of cargo capacity every week.


Flight EK588 will depart Dubai at 10:30pm and arrive in Dhaka at 5:20am next day. The return flight EK589 will depart Dhaka at 8am and arrive in Dubai at 11am. The service has been carefully timed to create convenient connections to several popular cities, including London, Rome, Frankfurt, Porto, New York, Washington, D.C., Mexico City, Johannesburg and Cape Town.


Emirates is renowned for its outstanding inflight services. Customers are regaled with more than 4,500 channels on the airline’s award-winning inflight entertainment system – ice – that includes the latest Bangladeshi movies, TV programmes, music, live TV, podcast, audio books and games. Children are entertained with kids’ movies, cartoons, games, complimentary toys, and served kids’ meals. Families can take advantage of priority boarding, and use strollers for free at Dubai International airport.


Customers can look forward to the award-winning hospitality from Emirates’ cabin crew, while enjoying both regionally inspired and international cuisine, as well as complimentary beverages. Emirates has a generous baggage allowance of up to 35kgs in Economy Class and 40kgs in Business Class. The airline also offers 20MB complimentary Wi-Fi in all cabin classes.


Emirates has gradually grown its services to Dhaka over the years – from two weekly services in 1986 to three daily services in 2013 to keep up with customer demand. During the last 33 years, the airline has flown over 9.9 million passengers between Dubai and Dhaka.

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TIME adds two more UAE hotels to its growing portfolio

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TIME Hotels has signed two new hotels – Onyx Hotel Apartments in Al Qusais and Moonstone Hotel Apartments in Fujairah

UAE-headquartered TIME Hotels Management has announced the signing of a new agreement to operate two additional properties in the UAE.

TIME Hotels took over day-to-day operations of the newly-branded TIME Onyx Hotel Apartments Al Qusais and TIME Moonstone Hotel Apartments in Fujairah following the signing of a management agreement onsite during Arabian Travel Market 2019 in Dubai between Mohamed Awadalla, CEO, TIME Hotels and Ali Mohamed Obaid Al Qutami, Managing Director, Jams HR Solutions.

Commenting on the new management agreement, TIME Hotels CEO, Mohamed Awadalla, said: “This new partnership further reinforces our steady and focused growth strategy to expand our footprint in the UAE with further openings in Dubai, and Sharjah, as well as other properties across the region in Saudi Arabia and Egypt.”

TIME Onyx Hotel Apartments, Al Qusais, comprises 176 rooms including 42 studios, 99 one-bedroom apartments and 35 two-bedroom apartments. The property features an all-day dining restaurant, coffee shop, a business centre, prayer room and a gift shop. Guests also have access to a roof-top swimming pool, kids’ pool, jacuzzi, fully equipped gym and separate male and female saunas and steam rooms.

Meanwhile in Fujairah, TIME Moonstone Hotel Apartments feature 89 keys including 13 one-bedroom apartments and 76 two-bedroom apartments, an all-day dining restaurant, fully equipped gym and sauna and steam rooms.

Ali Mohammed Obaid Al Qutami, Managing Director, Jams HR Solutions, said: “As a dynamic hospitality company, TIME Hotels was appointed to manage both properties because it is renowned for consistently delivering a value-driven hospitality experience.

“Not only do TIME Hotels have a wealth of experience successfully running midscale properties in the UAE, GCC and wider MENA region but they are excellent at cross-selling their properties and have exceptional relationships with both GCC travel agents, as well as international tour operators.”

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Celebrate the season of wonder with your loved ones at The Chedi Muscat. A host of distinctive events and activities have been specially crafted by the culinary team in celebration of the festive season.

The celebrations begin with extra special indulgences such as fresh, imported black winter truffles served at The Beach Restaurant from December 20 to 30, accompanied by the sublime panorama of the Gulf of Oman.

In honour of Santa Claus, countdown to Christmas at The Restaurant with a three-course menu of plump turkeys plus Christmas-inspired desserts to make even Santa want to stay awhile. On Christmas Day, our live jazz band accompanies yet another abundant buffet, extending from Asian delicacies and fresh salads to just caught seafood and juicy roasts as well as all favourite Christmas sweet pleasures.

On December 29, we celebrate the return of Arabian nights and get back to our roots after Christmas with a bounty of traditional tastes of the Middle East at The Arabian Courtyard. The festive-inspired Arabic buffet will be served under the star-filled sky, accompanied by live Arabic music to get us all back in the swing of things!

Whatever your style, The Chedi Muscat has New Year’s Eve covered with a gala buffet dinner at The Restaurant with live Jazz and celebrated DJs or a celebration under a sultry Arabian night of infinite stars, at The Beach Restaurant. After dinner, guests are invited to take the party inside to The Restaurant and danc 2019 away while the DJs spin into the new year.

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Festive Spirit and Exquisite Celebrations to Welcome the New Year

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The St. Regis Abu Dhabi, is ready for another exceptional gathering and celebration to welcome the New Year. Highlighting a lot of sparkle along the month of December and with many happenings taking place in all different venues, the epitome of the celebration is definitely the amazing beach party at Nation Riviera Beach Club.

The team has carefully put together an enjoyable night of entertainment along the 200 metres of pristine private beach to welcome its’ luminaries and offer them a unique experience. Starting from 8pm, friends and family can join the festive scenery of Nation Riviera Beach Club and surrender to the amazing buffet selections especially prepared for this night. While relaxing beachside and tasting the festive beverages from the bottomless bar, live entertainment by the band will accompany the night! When the clock ticks 12 midnight, share your last memories of 2019 and the new of 202o in style by the mesmerizing fireworks at the lavish beachfront of Nation Riviera Beach Club. The St. Regis brand known for its’ grand gatherings and parties, promises a night to remember at The St. Regis Abu Dhabi.

Special prices apply for group of 10 people and above

AED 750 including soft beverages

AED 950 including selected cocktails, grapes and hops

AED 1150 including bubbly, selected cocktails, grapes and hops

Should you want to also spend a night in true luxury and personalized service, take advantage of the special offer inclusive of one night stay in a Superior room, New Year’s Eve Party at Nation Riviera Beach Club and New York breakfast the day after at AED2700 for two persons.

The price quoted is subject to applicable services charges, local fees and taxes.

To make a reservation for our festive dining options, please contact +971 26944553 or e-mail:

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Get Ready for Wild Winter Fun at the Emirates Park Zoo Camp

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This winter break kids can have a ZOOMUNGOUS adventure with all their friends from the animal kingdom

Lots of kids might have countdown calendars to the school holidays, but for many parents, particularly working ones, dreaming up ways to keep their offspring entertained and busy can be a challenge.  Ideally you want to be able to find solutions that they will enjoy, but also activities that will broaden their horizons and help them grow.  That is where Emirates Park Zoo comes in.  As a family-focused attraction, they know how important it is to engage and inspire children of all ages and that school holidays often provide a unique opportunity for kids to spend time really getting to know how animals tick and the important work that can be done to protect them.  That is why they have put on their thinking caps and come up with an answer that will delight both parents and their little ones, the Winter Zoo Camp.

A Jungle-Packed Schedule

Emirates Park Zoo don’t even know what the word boredom means; and during their Winter Zoo Camp, your kids won’t know either.  There are so many amazing and interesting sessions available during the Winter Zoo Camp to suit children of all ages and to help them engage with all types of animals and maybe even inspire them in special and surprising ways.    They will enjoy an exclusive tour of the Zoo to get the lay of the land and get experience some unique animal interactions in the Sea Lion Sensation, Radical Reptiles, Brilliant Birds and Trunk Time with our giant Indian Elephants Madu and Rada.  Some of the more quirky and cool activities they can take part in will include Building a Bird Nest, Digging for Treasure, Rhythm of Africa and a Magic Show.  When it comes to getting them excited about learning, they can take part in a Zoo Lab about animal specimens, practice naturalist skills in a Field Trip, become Eco-Warriors dreaming up ways to save the planet and discover how they would cope in some of the world’s harshest living environments in the Habitat Game.  If that wasn’t enough, there are also plenty of energetic sessions like our Formula Z Driving School, Mini Cowboy camel, horse and pony riding, swimming and the epic Zoo Zip and Climb that allows kids to soar above the petting zoo and exotic birds’ area.  Oh and they can also make Poo Paper, which is recycled paper made out of elephant dung – there is A LOT available at the Zoo!

The Zoossential Details

To make sure the Winter Zoo Camp works well for both kids and parents, Emirates Park Zoo have built in as much flexibility and accommodations as possible.  You can opt for a daily attendance or sign up your little ones for the whole program.  You can also add transportation to your booking, so that you don’t have to worry about pick-ups and drop offs.  During the camp a healthy lunch will be provided and with all of the exciting activities, there are guaranteed smiles ahead.  Here are the bits you need to know and how to book:

Camp Schedule:  15th-26th December, 5 days a week, 8:30 am to 1:30 pm


  • One Day 160 AED
  • One week 800 AED
  • Two weeks 1280 AED.


  • One day 200 AED
  • One week 200 AED
  • Two weeks 400 AED

EARLY BIRD DISCOUNT: 35 % available till 10th December 2019. (transportation not including in the discount)

To book a place on the Emirates Park Zoo Winter Camp, you can call on 02 501 0000 or email:

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